Welcome to NLP Brisbane

NLP Definitions








State Management: The term State Management, in NLP, refers to an individuals
emotions, beliefs, values, behaviour, response and abilities that one experiences at any one
particular time. Colloquially referred to as a persons state of mind. Often how we experience
a particular state that is outside of our conscious awareness.
Another perspective on individual state management offers the notion that when one
experiences something in a particular context; it elicits a particular response that is outside of
the individuals control. For example;
Every time I get in trouble from my teacher, boss, parents, etc., I feel angry and want to tell them
exactly what I think or, I do tell them exactly what I think.
This is referred to as cause effect language. This occurs when a persons believes that
another person can make them do something or control their response. Some examples;
You make me feel nervous.
Look what you made me do.
You made him look good.
Why do you do this to me?
Youre making me angry.
This makes me happy.
Having individual state management in a particular context allows the person to remain
resourceful, objective, responding to feedback from others, flexible and in control of their
response. The generative benefit can be each experience offers learnings for the next. Often it
is not just the individual that has the learnings; it can flow over to others in the context.
State management can change any experience. An emergent learning approach to the NLP
processes relating to individual state management will ensure the chosen state in the chosen
context happens in real time without consciously applying it. When in the context, you may
not be aware that you are responding or behaving differently. Perhaps you may realise after
the situation. Feedback from others can offer confirmation. If you are changing your usual
behaviours, others may find you are no longer predictable in that context and you may see
this in the shifts in their behaviour and communications. Identifying how you experience a
particular state creates the ability to change any or all variables to a more resourceful state in
any particular context.

Building a Compelling Future: Most people have goals, objectives or ideas about
how they would like their future to be. Many key note speakers and motivational types work
on goal setting, both in the short term and the longer term. On the other side of the coin, often
when asked What do you want? a resounding silence or mental blank is the response. How
many of us actually know what we want, or have made the time to think about it?
When we do know what we want for ourselves, if asked to describe it, often the description is
in non sensory specific language. One example is, I would like to be happy. Each of us has
a different representation of what happy is. Now define what you want (your outcome) in
sensory terms. That is, what you see, hear, experience internally and externally through
feeling, smell and/or taste. Is there a picture or mini movie of what you want? Is it in colour
or black and white? Is it a small, medium or large representation? Do you experience what
you want in first, second or third position? What do you hear? Where do you experience the
sensations within your body?
This can change the representation of what you want and offers clarity and specificity. You
can explore outcomes you have achieved in the past in the same way to gain an
understanding of how you do this. Then take an outcome you have had in the past and have
not achieved or did not like upon achieving it. You may notice the way you have coded these
experiences differs in some way.
Establishing a well formed outcome for your future, representing it internally in a useful way
for you, and placing it in an appropriate time in your future is the key to building yourself a
compelling future. Ensure the intentions behind what you want and the costs and
consequences of obtain what you want have been considered. Ask yourself, is obtain this
outcome within my control, or does it rely upon another?
If you would like an experience of building your own compelling future, a session with our
Agents of Change will teach you the pattern for well formed outcomes and coding of your
outcomes. Once you have experienced this NLP process, you will then be able to run your
own outcomes at any time you choose, both deliberately, unconsciously and in real time. You
will also place the outcome along your time line in an appropriate time for you, ensuring you
will have this outcome when you decide. This will further ensure constant flexibility and a
generative approach.

Behavioural and Emotional Change: Often many of us are not
consciously aware of how we respond or behave in a particular context. Many of
us are, for better or worse. Some people hold the belief that behaviours and
emotions just happen to them and this is outside of their control. Another
perspective offers the suggestion that people behave a particular way in the
belief this will give them what they want, or will fulfil an intention of some sort.
Pick a particular context where you would rather behave differently, in a more useful way for
you. This may be with a particular person or group of people, a certain environment or
cultural behaviour. Reframing your behaviour through specific NLP processes will allow you
flexibility and choice over how you behave at any given time. You may choose the different
behaviour as a once off or as a permanent change.
Emotions are often packaged a particular way in a persons internal representational system.
Unpacking the emotion and re-packing it in a more desirable and useful way gives further
choice and flexibility. Recalling particular situations where you experienced the original
emotion and re-coding it with the changed emotion can change the original experience and
offer other useful information. Simply experiencing the emotion in sensory terms rather than
in non sensory specific terms can often changes the experience of that emotion. For example;
possible descriptions for the emotion Happy.
Non sensory specific When I am sitting at the beach, watching a sunset with my partner, I
feel happy and its good.
Sensory specific I label the emotion happy when I see a pleasing picture, hear the sounds of
the ocean, hear my partners voice, feel the sea spray on my face and experience sensations
that are light and even in my lower stomach.
Obviously we would not actually describe this way in conversation. However, being aware of
how we experience happy in our internal representations offers valuable information if we
would like to experience happy more often and across a broader range of contexts.
Creating choice, change and flexibility in our behaviour and emotions in the home, in
relationships, in parenting, at work, socially and culturally promotes fantastic self fulfilment
and richness. Combined with state management, you will have the choice over any
experience, conversation, situation and event. This is a most liberating experience, highly
recommended.

The Unconscious / Conscious Mind: Our conscious minds hold a limited
amount of information at any one time. Our conscious minds attend too many of the things
we deliberately want to concentrate on. Where we place our attention has a significant impact
on our abilities, outcomes, emotions, behaviours, communications, and our state during a
situation and/or encounter.
Our unconscious minds can attend to the whole experience, stores information it has
exposure to throughout time, and keeps us up right and breathing. You may of heard
yourself say something like,it just popped into my head, or a thought just came out of
nowhere. Perhaps you had a sense or an intuition about something. You may even have a
voice or voices that tell you information, some useful and perhaps some not so useful. Its
OK, we all experience this.
We refer to this as our internal dialogue, an inner voice that offers information to the
conscious mind. This is one way we can communicate with our unconscious minds, and there
are others. We are also able to ask for assistance once we have clear communications
established.
Our unconscious minds are there to offer assistance and always in our best interest with the
information it has. Many people have yet to learn to trust their unconscious mind and/or
have an over active conscious mind that may over ride detail given from the unconscious.
Developing the ability to recognise signals and information from your unconscious mind
assists in drawing upon resources in real time in any given situation. It also offers warnings
about safety, physical health and highlights information of importance. When these signals
are ignored or over ridden, the consequences are often not consciously made explicit.
We believe treating our unconscious minds with respect, manners and all the etiquette they
deserve is a good habit to form. When your unconscious mind offers you a signal of some
sort, acknowledging the signal and thanking your unconscious mind goes a long way
towards a strong communication and relationship, as it would with another person.
NLP learnings, patterns and processes that have been experienced in an emergent approach
go directly to the unconscious mind, with or without conscious understanding. Trusting your
unconscious mind is personally useful and offers resources for every context.

Criticism: Many of us have heard that criticism is feedback, yet experiencing criticism
from self or others can be a different experience all together. We each perceive, receive and
respond to criticism in various ways, depending on who it has come from, the value we place
upon that persons opinion, and how we have represented the situation or context that we
experienced it in. These are all variables and our responses can range from mild to the
extreme and can manifest over time, both internally and externally.
Through learning and experiencing particular NLP processes, you can have choice over how
you respond and represent the criticism. A useful approach when experiencing criticism is to
step out of the situation (within your mind) and look at the encounter from a dissociated
position, as if you were an observer, with no emotional involvement. From here you could
imagine the other person (giving the criticism) in cartoon form, or with an amusing voice.
This may affect the intensity of the experience to be more useful for you and assist in your
own state management.
You can now assess for yourself, in a resourceful and dissociated state, and determine what
you would like to take from this experience. You can assess if the criticism is valid in your
opinion, relevant, useful and worth consideration. You may consider what you could learn
from this now and use this in future encounters. Developing this ability will allow you to do
this in real time in any given situation.

USES OF NLP: You use NLP in all areas of your life, influencing yourself and the lives
of many around you. Some of the areas that you will be improving are listed below. These are
merely a few examples so please feel free to contact us to discuss any areas where you believe
NLP will be useful for you.
Managing your emotions
All areas of parenting
Learning and studying
Self Confidence
Education of self and others
Motivation of self and others
Individual Design for Personal Development
Changing Behaviours
Excellent communication skills
Self Exploration
influencing others through the use of language
State management
Relationships
Motivation
Health – pain control, weight loss, food, intolerances, allergies, other
Changing habits
Beliefs and Values
Internal Conflicts
All areas of Negotiation, Business and Management
A compelling Future (incl. financial)

Anchoring: Referred to in NLP as a pattern. A picture, sound, touch or movement
suggested to self or others that elicits a desired response or state.
Psychologists recognize the patterns of anchoring as stimulus
response conditioning.

Associated: Having an experience, reliving an experience or imagining an
experience looking through your own eyes and seeing, hearing,
feeling, thinking and processing in first position-as yourself. You
would be unable to see yourself in the experience, for example from
behind, above or below.
Attention: Where or what one is focusing on, either consciously, unconsciously
or both and involves internally processing the information being
focused on.

Auditory: Where one processes sounds, words, music etc. through hearing. Also
remembering information previously heard and imagining hearing
information. Also includes internal dialogue and internal sounds,
words and soundtracks.

Behaviour: Something a person does or a manner in which they behave in a
particular context which involves processing internally through the
senses.

Beliefs: Human beings have beliefs about what is true, right, correct or not
true, wrong and incorrect. These are formed from the experiences
they have had in the world, things they have heard and can come
from other people of influence. They may or may not be useful to the
individual and they may be holding beliefs that are in fact other
persons beliefs.

Calibration: Being able to read another person's responses through visual,
auditory and kinaesthetic processing. This involves recognizing that
each individual responds differently and you must have previously
observed that persons expressions and responses to calibrate them
without adding your own interpretation or mind reading.

Congruence: When internal processing of an individual matches what they exhibit
externally. When they agree internally, something is suitable for
them and appropriate.

Conscious mind: An individuals conscious mind refers to what we knowingly use to
take in information that we experience through their senses. Our
conscious mind can only hold a limited amount of information at any
one time.

Conscious Awareness: This is the information represented in sensory terms made
available through ones conscious mind. The information we are consciously aware of at
anyone time. Commonly referred to as bring to ones attention.

Content: The details contained in anothers representations and experiences.
This may include pictures, sounds, feelings and other sensitive or
personal information about a person or their life. This information
has been filtered through the individuals beliefs and representations
of the world.

Content Free: The omission of content. An approach to NLP that ensures the
processes and patterns remain pure and free from interpretation,
mind reading, presuppositions and assumptions. The content
belongs to, and remains with, the individual.

Context: The details surrounding a particular event, situation, or interaction.
Cybernetics: The science of control and communication in humans, animals and
machines.

Dissociated: Having an experience, reliving an experience or imagining an
experience looking from outside ones own perspective. You would
be able to see yourself or part of yourself within the situation
watching yourself in that context.

Ecology: Ecology for an individual is when one ensures that changes, choices,
events, interactions, society and other people are in keeping with
ones own beliefs and values and model of the world. This also
addresses personal safety.

Eliciting: The ability to obtain a particular response, state, shift, resource or
information from another person through specific communication.

Emergent Learning: A phrased coined by Chris Collingwood of Inspiritive Pty Ltd.
Refers to an approach to learning in NLP by having the learning
experience first without need for conscious understanding at the
time. By experiencing patterns or processes in this fashion, one then
fully embodies the learnings and conscious understanding can take
place at an indeterminate time after the experience.

Emotion: The label placed on a sensory based experience. This may include
representations visually, auditory and/or kinaesthetically. One may
experience a light and uneven sensation within the torso area and
label it anxiety, another may label it excitement.

Emotional State: The experience of an emotion either in the extreme, enhanced or
limiting. You are able to unpack the way a person represents an
emotional state and by choice, can re-pack it in a more useful way.
This gives re-definition to the sensory experience of the emotion.

Epistemology: The study of how we know what we know and how we think,
behave, respond, and function as a living system.

Feedback: Information gathered from others and from the world that indicate if
you have reached your outcome and/or fulfilled your intention. This
is useful and gives us information on how else to respond to obtain
the desired result, creating flexibility
.
First Position: Experiencing and representing information through ones own senses,
that is, looking through ones own eyes, hearing through ones own
ears, feeling through ones own touch, taking in information through
ones taste and sense of smell.

Flexibility: Having the ability to draw upon a wide range of resources, skills,
techniques, processes and patterns in one’s behaviour, responses and
communications.

Framing: The detail and information given prior to, during, or after an event,
interaction, behaviour or communication that purposely prepares
and gives meaning to another.

Future Pace: An NLP process that allows one to experience and place changes or
possible changes in their behaviour, states, communications, abilities,
resources, beliefs and/or values, in their own future. A way of
trying on a change for a particular time in the future in a particular
context.

Generative: A limitless approach to learning, change and self improvement that
creates opportunities for further learning, changing and self
improvement as a result.

Hypnosis: The art of altering another persons state, usually applied to
deliberate trance induction and utilization.

Identity: The way in which we represent our selves in sensory terms. Often we
have an ideal or desired self image of ourselves in which we call our
identity. This is how we see ourselves, hear and feel about ourselves
combined with our beliefs, values and perceptual filters.

Information: The telling of or knowledge of something. In NLP it is referred to as
news of difference. We respond to information in the world by
difference.

Incongruence: When internal processing of an individual does not match what they
are externally exhibiting. This occurs when they do not agree
internally, or something is not suitable or appropriate.

Integration: Is when learned NLP processes and patterns become embodied. To
take the learning on board, to have and to utilize.

Intention: The purpose or intent behind ones action or behaviour. Many people
believe their intention is positive according to how they represent
their information.
Ask the same person 2 similar questions and observe the different
responses they elicit;
Q). Why do you want that?
A). Usually starts with because..then,
Q). What do you want that for?
A). Usually refers to fulfilling an intent of some sort.
Internal Representation: How we represent to ourselves, information from the world.
Our inner thoughts made up of pictures, sounds and feelings.
Our processing behind what we do.

Kinaesthetic: Our sense of touch/feeling both internally and externally.

Linguistics: The formal study of language.

Logical levels: A system for organizing information into classes and sub classes for
taking in information and useful organization and storage for
memory.

Logical types: The distinction/difference within the classes and sub classes of
information.

Metaphor: Descriptive term to relate something that is not literally applicable.
Often applied in NLP through story and description directly to the
unconscious mind allowing learnings to occur without the
immediate awareness of the conscious mind.

Modelling: Refers to the ability to have an unconscious uptake of a particular
pattern, process, quality or skill of another who performs with
excellence, in its purest form. Also to describe, replicate and transfer
that pattern or process, quality or skill to another.

Model of the World: How we each perceive our subjective experiences of the world. This
includes our own beliefs and values, interactions, perceptual filters,
education, outcomes and desires.

New Code: The teaching and demonstrating of NLP patterns and processes in a
generative and systemic approach, considering ecology.

Outcomes: What one desires and how they represent that in sensory terms.

Pattern: Any sequence of features that repeats over time.

Perceptual Filters: Our individual perceptions of the world and how we exist within it.
We filter information from the outside world through our perceptual
filters, including our beliefs and values, social and personal biases,
reference to previous experiences, and our imagination.

Perceptual Position: A position or perspective an individual has at any given time. These
include first position, when experiencing from self, through ones
own senses. Second position, when experiencing from another
persons perspective, and third position, when experiencing from an
observer/dissociated perspective.

Physiology: Relates to ones physical body, posture, and breathing. A persons
physiology can change according to the state they are in at any one
time. State changes can occur by changing physiology, from
unresourceful to resourceful.

Present state: Refers to any current emotional and/or state of mind that someone
experiences.

Presuppositions: What must be true for a sentence to make sense? The
assumptions, deletions, distortions and generalizations made in a
sentence. This includes peoples beliefs and values, biases
and models of the world.

Rapport: Engaging the willing unconscious attention of another through verbal
and/or non verbal communication. This is distinctly different to like
someone or getting along well with someone.

Second Position: The ability to experience a situation or encounter from the other
persons perspective, as if you were in their shoes.

Sensory acuity: Refers to the information one takes in through what they see, hear,
feel, taste and smell and the ability to make the distinctions without
interpretations or mind reading. When in an interaction with another
person, sensory acuity will detect changes in the other person, such
as eye movements, voice tone changes or skin colour shifts.

Sensory terms: Being able to describe in sensory terms relates to specifically what
was seen, heard and felt, rather than using non-sensory specific
language. Example;
I remember a picture of yellow light, no sound, and a light even feeling in
my stomach. Compared to;
I remember a sunset and felt happy.

State: As in state of mind. Refers to the emotions, beliefs, values, behaviour,
response and abilities one experiences at one particular time.
Identifying how you experience a particular state creates the ability
to change any or all variables to a more resourceful state in any
particular context.

Systemic Thinking: Thinking in terms of patterns, processes and systems and their
relationships.

Synaesthesias: When an experience of something in one of the sense
instantaneously reacts in another sense. This is done through internal
representations. Example;
When I see a spider, I experience an uneven feeling in my stomach
Third position: Experiencing a situation or encounter from a dissociated position.
That is, as if you were an observer of yourself and the other person's)
in the encounter.

Time lines: How an individual experiences time. How they represent time in any
context. How an individual internally organizes the past, present and future.

Triple Description: Three different perspectives or positions on any one situation or
encounter. This can be through perceptual positions and/or a description through three
difference senses.

Unconscious Mind: An individuals unconscious mind refers to where the processing
and store of large chunks of information. What we know that is
outside of our conscious awareness at any one time.

Values: Ones values are beliefs and ideals developed from their personal
subjective experiences in the world. This includes cultures) they have
experienced, the family as a child, people of influence, biases and
what they desire. A value is what is important to the individual.

Visual: When one processes through the sense of sight. Includes internal
pictures or mini movies in black & white or colour constructed
through seeing. Also remembering information previously seeing
and imagining seeing information.

Well Formedness: Ensures consideration has been taken in regards to intentions, costs
and consequences, personal ecology and is under the control of the
individual (not relying upon someone else to do or be something).
When referring to well formed outcomes, also ensures the outcome is
stated in positive terms. Example;
I want a new yellow car. This is stated in positive terms.
I dont want an old banger. This is stated in negated terms.

Some parts Quoted from: the NLP Field Guide Chris & Jules Collingwood
Copyright© 2005 NLP Brisbane® NLP Brisbane
Nick Collingwood & Rebecca Mitchell
Send mail to rebecca@nlpbrisbane.com.au